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Amazon Cognito adds admin API operation to reset user TOTP configurations

Published
August 26, 2026
https://aws.amazon.com/about-aws/whats-new/2026/08/amazon-cognito-totp-reset/

Amazon Cognito TOTP MFA Reset

Amazon Cognito now provides a new admin API operation to reset a user's time-based one-time Password (TOTP) multi-factor authentication (MFA) configuration. When users lose access to their TOTP device, administrators can remove the device association, allowing the user to enroll a new device on their next sign-in. This removes the need to recreate accounts to recover locked-out users if they lose access to their TOTP device. Customers can maintain MFA enforcement while providing a recovery path.

What to do

  • Access the AdminDeleteSoftwareToken API using the AWS CLI, SDKs, or APIs.
  • Refer to the developer guide for instructions.

Source: AWS release notes




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