Amazon Bedrock Data Automation now provides support for enhancing transcriptions

Amazon Bedrock Data Automation Enhancements

Amazon Bedrock Data Automation (BDA) now supports enhanced transcription output for audio files by providing the option to distinguish between various speakers and separately process audio from each channel. This feature enables speaker diarization and channel identification in standard output, making transcripts easier to read and extract custom insights from multi-party voice conversations.

New Features

• Speaker Diarization: Detects each unique speaker and tracks speaker changes in a multi-party audio conversation.
• Channel Identification: Enables separate processing of audio from each channel, such as separating customer and sales agent audio.
• Blueprint Creation: Expands support for blueprint creation using a guided and natural language-based interface for extracting custom insights to audio modality.

What to do

• Enable speaker diarization and channel identification in your BDA setup.
• Utilize the new features to improve employee productivity, add subtitles to webinars, enhance customer experience, or increase regulatory compliance.

Source: AWS release notes