Improved AWS Health event triage

AWS Health Event Schema Enhancements

AWS Health now includes two new properties in its event schema - actionability and persona - enabling customers to identify the most relevant events. These properties allow organizations to programmatically identify events requiring customer action and direct them to relevant teams.

The enhanced event schema is accessible through both the AWS Health API and Health EventBridge communication channels, improving operational efficiency and team coordination.

What to do

• Review the new actionability and persona properties in the AWS Health User Guide.
• Update your operational tools to integrate with the new event schema.
• Ensure your teams are aware of the new properties and how to use them.

Source: AWS release notes

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