AWS End User Messaging adds registration improvements for faster, higher-quality submissions

AWS End User Messaging Updates

AWS End User Messaging now makes it easier to complete messaging registrations correctly the first time, with clearer guidance, explicit field requirements, and help avoiding the most common rejection reasons.

Registrations ask for compliance evidence such as opt-in proof and sample messages, and submissions are often delayed or denied when that evidence is incomplete or a required field is missed. These improvements give you worked examples, surface exactly which fields you must provide, and walk you through the content that most often causes denials.

What to do

• Review the example mock-ups of compliant opt-in and sample messages for US 10DLC, US short code, US toll-free, and RCS registrations.
• Check the registration API response for conditional logic to understand which fields are required for your specific registration.
• Follow the walkthrough for recording the compliant video required for RCS registrations.

These improvements are available in all Regions where AWS End User Messaging registrations are available.

Source: AWS release notes

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