Amazon Rekognition Face Liveness now returns Feedback Codes

Published
September 28, 2026
https://aws.amazon.com/about-aws/whats-new/2026/09/rekognition-liveness-feedback-codes/

Amazon Rekognition Face Liveness Updates

Amazon Rekognition Face Liveness now returns Feedback Codes to help customers understand why a liveness check received a low score and how users can retry successfully. These codes, returned in the GetFaceLivenessSessionResults API response, identify specific conditions that contributed to the low score, such as poor lighting, face obstruction, closed eyes, or low video quality. This feature is especially useful in identity verification onboarding, re-authentication flows, and accessibility scenarios.

  • Feedback Codes: Identify specific conditions that contributed to a low score.
  • Use Cases: Useful in identity verification onboarding, re-authentication flows, and accessibility scenarios.

What to do

  • Check the GetFaceLivenessSessionResults API response for Feedback Codes.
  • Surface these codes to end users to make targeted corrections and retry with confidence.

Source: AWS release notes




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