Amazon Quick Suite Embedded Chat is now available

Published
November 25, 2025
https://aws.amazon.com/about-aws/whats-new/2025/11/amazon-quick-suite-embedded-chat

Amazon Quick Suite Embedded Chat

AWS has launched Amazon Quick Suite Embedded Chat, allowing you to integrate Quick Suite's conversational AI into your applications. This feature combines structured data and unstructured knowledge in a single conversation, eliminating the need to build conversational interfaces from scratch.

Quick Suite Embedded Chat provides a unified experience directly within your applications, whether it's a CRM, support console, or analytics portal. It integrates easily through 1-click embedding or API-based iframes for registered users.

Key Features

  • Unified conversational AI combining structured data and unstructured knowledge
  • Simple integration through 1-click embedding or API-based iframes
  • Connectors to search SharePoint, websites, send Slack messages, and create Jira tasks
  • Customizable Agent with brand colors, communication style, and personalized greetings
  • Security under your control with explicit scope of agent actions

Available Regions

  • US East (N. Virginia)
  • US West (Oregon)
  • Asia Pacific (Sydney)
  • Europe (Ireland)

What to do

Source: AWS release notes




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