Amazon Connect flow modules now support custom inputs, outputs, and version management

Amazon Connect Flow Modules Update

Amazon Connect flow modules now support custom inputs, outputs, and branches, along with version and alias management. You can define flexible parameters for your reusable flow modules to match your specific business logic. For example, create an authentication module that accepts a phone number and PIN as inputs, then returns the customer name and authentication status as outputs with branches such as "authenticated" or "not authenticated". All parameters are customizable to meet your specific needs.

Advanced versioning and aliasing capabilities allow you to manage module updates more seamlessly. You can create immutable version snapshots and map aliases to specific versions. When you update an alias to point to a new version, all flows using that module automatically reference the updated version. These new features make flow modules more powerful and reusable, allowing you to build and maintain flows more efficiently.

What to do

• Explore the new custom inputs, outputs, and branches in your flow modules.
• Utilize version and alias management for seamless updates.
• Refer to the Amazon Connect Administrator Guide for more details.

Source: AWS release notes

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